Frequently Asked Questions
Everything you need to know about your Flow Hive style journey.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking link. You can also view your order status by logging into your Flow Hive account.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as styles may vary between slim and oversized fits.
Do you ship internationally?
Yes, Flow Hive ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or eco-friendly dyes, and we aim for 100% by 2025.